The Sudbury Arena Box Office will remain open for refunds through to July 31st to issue cash and debit refunds from events scheduled between March 13th and May 16th. 
Information regarding refund policies and safety precautions are listed below. Please review them carefully before proceeding to the Arena. 
PLEASE NOTE, the Wolves and Five offices located at the Sudbury Arena continue to be closed as this time. However, please direct all season ticket and voucher inquiries to our office.  We are available by email at and or you can also leave a voicemail at 705-675-3941 ext. 2013 and we will get back to you as soon as we can.  
We wish to thank you for your support over these unprecedented times and we look forward to hitting the ice and the court in the near future. Until then, stay safe, stay strong, we will get together soon!

The Box Office at the Sudbury Community Arena will remain *open Monday to Friday, 12pm to 4pm, through to July 31st to provide refunds to patrons who purchased tickets to events scheduled between March 13th 2020 and May 16th 2020 that were canceled due to COVID19 and who paid by either Cash or Debit. To receive a refund, you must present the event ticket(s) to the Box Office as proof of purchase. A refund will not be provided if the physical ticket is not presented.

After July 31st, patrons can contact Arena Administration at to schedule an appointment to receive their Cash or Debit refund.

*Hours of Operations subject to change without notice.

Credit Card Refunds

If you purchased tickets to any event scheduled between March 13th 2020 and May 16th 2020 with a Credit Card, the refund has already been applied to the card of purchase.

Health & Safety

Please note, Health & Safety measures are in place to help prevent the spread of COVID19.

These include:

  • Limiting the number of patrons in the Box Office lobby area at a time to 1
  • Designated area for waiting outdoors marked at 6 feet apart
  • Mandatory Requirement for Face Coverings
  • Use of hand sanitizer prior to and after the transaction
  • Glass barrier at the Box Office service counter


If you have any questions, please email

Wolves & Five Season Ticket Holders and/or Holders of Vouchers

The offices of the Wolves and the Five remain closed at this time. If you have questions regarding season tickets or vouchers, please contact SW Sports & Entertainment (SWSE) directly by email at or by leaving a voicemail at 705-675-3941 ext 2013.