REFUND POLICY

Unworn/unused Items with receipt can be exchanged or returned for store credit within 30 days of purchase. Please call 1-705-815-5555 or email info@thefive.ca for more information on exchanging your order.

SALE MERCHANDISE

All discounted merchandise purchases are final sale. These items may not be returned or exchanged.

CUSTOM MERCHANDISE

Customization may add 7-10 business days to the shipping time. Please limit custom names to 12 characters and custom numbers to 2 characters. 

Customized merchandise may not be returned. Please note that custom gear is final sale. Once submitted, items cannot be edited or canceled.

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